From: Mike Thayer
Sent: Thursday, June 04, 2009 11:27 AM
To: Ron Metsker
Subject: AppreciationI wanted to take time today a let you
know how very much I appreciated the help that we received
from Judi and Nancy last week. We installed an ATM at our new
location. The company that sold the machine to our design
build (ACG) company did not provide the training on the use of
the Aprta Advantage Software from NCR. (as ACG had indicated
to the design build company they would provide training)
Judi and Nancy spent several hours of their time calling
other clients, Star, First Data trying to piece together the
procedures etc. While they knew who to call to get help, it
was still very time consuming as not one person had all of the
answers. Their efforts saved me an unknown amount of man
hours.
Please let them know again how much I appreciate them both.
This meant a lot to me, once again “Thank You”
Michael D. Thayer
General Manager/CEO
Warren MSD Federal Credit Union