There's a convenient, secure and user-friendly way for cardholders to access credit card account information. It's our online credit card account management service with all the things cardholders need anytime. By connecting to the credit union's website, cardholders can conveniently and securely:
- Make credit card payments electronically
- Check credit card account balances
- View transactions
- View previous account activity and history
- Make member service inquiries via e-mail
Increasingly, consumers are turning to online services for electronic billing and payments. The convenience of providing these services through an additional delivery channel will help drive consumer acceptance. The value comes from giving your members the option to access, review, and pay their accounts online - anywhere and anytime.
Credit Card Online Access gives your members another delivery channel, in addition to paper and/or existing online services, to view statements and pay balances online. Allowing members direct access to account information and payment options can reduce member service related calls, increase revenue opportunities, and improve member satisfaction.
Credit unions presenting bills online instead of using paper realize the cost savings to print, mail, and handle a monthly bill. You can choose to present information, for real-time access to:
- Electronic Statement Presentment
- Online Payment Options
- Consumer Account Management
Credit Card Online Access also enables your members the ability to print statement information or download transaction information to their computer, which eliminates the need to wait for a monthly statement before paying.